Xtend-Life Shipping and Delivery

delivery and Shipping Information

Xtend-Life's business and delivery model has made it such that their products aren't found in the usual health supplements shops, and you can only buy their Health Supplements and Skincare products online.

This approach of buying online through the link above has a few benefits:

  • I'm a registered affiliate directly with Xtend-Life and am regulated directly by Xtend-Life, so I've to be compliant with standard that they set (if not I'll lose the affiliation)
  • Buying online is the fastest way for you to get the freshest products directly from their manufacturing facility in New Zealand
  • Also, it makes their products much more affordable, as there are no physical shops and/or middlemen that has to increase the retail price of products to pay for staff/rent/etc

After you place your order, your order will be handled and shipped to you from their manufacturing facility in New Zealand. To anywhere and anyone in the world.

All their products are in USD. If your order is $60 or more, your delivery is free (yay!); if your order is less than $60, then delivery is a flat fee of $6.50.

Visit Xtend-Life's Website here to explore their health supplements and skincare range or to make any purchases. Happy Shopping!

Xtend-Life is able to deliver their natural health supplements and skincare products to anywhere anyplace in the world, but you need to note that different countries have different import laws as well as VAT or GST fees (more on that below)

Order confirmation emails

Once you have browsed through and made your order and paid, you will almost immediately receive an automated confirmation email like the one above - this will enable you to check the order to ensure the order is accurate and is being sent to the correct address.

Now if you do don't see this email or didn't receive it in your inbox after placing your order, check your junk mail (sometimes it gets filtered there). If you still don't see it, then check if you had entered an incorrect email address or if the Xtend-Life email has been blocked by your email service provider.

You can contact Xtend-Life directly (there is a chat section) if you have any concerns or queries about your order, or if you didn't receive any confirmation email. Of course you can also contact us here in XtendHealthAsia with your order, and we will help facilitate it for you.

All Xtend-Life orders are dispatched within 1 business day once the order has been processed (if you ordered on weekend/public holiday, it'd be processed during the business day/after the public holiday).

Once your order has been shipped, you will also get a confirmation email to inform you that the delivery has been sent out (see image below)

How is MY order sent?

Your order is sent out/delivered using New Zealand Post priority airmail.

When will my order arrive?

Usually from New Zealand to reach the country of destination, around 2 working days.

Then we have to factor in local delivery time that may take another 4 to 8 business/working days, with the following average time:

  • In the United States of America (USA) it is between 5 - 10 business days.
  • In Canada delivery usually take between 10 – 20 business days due to Customs checks and delays.
  • The United Kingdom (UK) can be as fast as 3 - 10 business days.
  • The rest of the world can vary between 5 - 15 business days.

Also, take note that other events may delay delivery or shipment, such as major celebrations (think CyberMonday, Valentine's Day, Christmas etc) as well as downtimes that congests the postal system internationally.

Declaration of Value and Contents

Xtend-Life will declare the full value of all customer orders on the shipping declaration labels and documents, as well as label the contents as "dietary supplements" and/or "cosmetics".

Import Duties

There is a possibility that you may have to pay import taxes, customs duties, VAT/GST fees or quarantine fees when you receive your ordered products - these charges are separate from the Xtend-Life shipping charge.

Of course, you will be billed directly for any such charges (if any) by your local customs office, do refer to your local customs office for more details on any additional charges or import taxes that you may get.

Xtend Health Asia and Xtend-Life have no control or influence on these charges and their application.  The payment of any such charges will be the responsibility of the customer/recipient receiving the order (take note if you're giving it as a gift to someone overseas or far away from you)

Please note the following countries do not have import duties:

  • USA
  • Australia
  • New Zealand

Import Restrictions

Every country has its own regulations about buying stuff from other countries - you're responsible to check and ensure that buying nutritional supplements and cosmetics from New Zealand is allowed in your country of residence (or in your loved one's country of residence - in the event of gifting to someone in another country)

The Xtend-Life skin care range usually has no problems with world-wide delivery though.

If the customs office in your country returns your/customer orders back to Xtend-Life in New Zealand, either because you didn't have permission to import such supplements or because such supplements are banned in that country, then Xtend-Life will refund your credit card as per their refund policy.

United states Military Address'

Xtend-Life is able to ship products to U.S. Military APO/FPO/DPO addresses.

When completing your Shipping Address during checkout, please make ensure the following:

  • The City must be entered as either "APO" "DPO" or "FPO"
  • The State must be selected as either "AA" "AE" or "AP"
  • You must enter your Zip code
  • Always remember to enter your full name, grade, and PSC or unit number
  • Enter your country as "United States of America"

Please note, orders shipped to an APO/FPO address may take longer to be delivered. Please allow up to 3 weeks for your package to arrive.

erm...What if my order goes missing?

Good news - Xtend-Life takes on that risk entirely. If your order hasn't arrived within 15 business days after you've received the order and delivery confirmation, please get in touch with Xtend-Life (or us) and they will replace any lost order free of charge.

Often the replacement can be shipped after 15 days but in some countries or during holiday periods, they may need another week or two for delivery of the original order (often times the delay happens at the local postal level of the country the recipient is in)

Can I request for shipping using Courier?

For this, you have to contact Xtend-Life (or us) directly for details if you want to use this option.

In some countries or regions, courier is THE recommended or only option, which includes countries such as United Arab Emirates , India, Africa etc. In fact Canadian customers often choose this option due to long Customs delays with postal orders.

The cost is $34.00 for orders less than $60 and $27.50 for orders over $60.

Countries that xtend-life ships to

We know that our business and website name indicates XtendHealthAsia.com, and we aim to improve the health of individuals living in Asia by introducing Xtend-Life's Natural and Organic Health Supplements and Skincare Products from New Zealand , but Xtend-Life does ship to their customers anywhere and everywhere in the world, since 2000.

By Asian countries we include countries such as:

  • Afghanistan
  • Armenia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Bhutan
  • Brunei
  • Cambodia
  • China
  • Cyprus
  • Georgia
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Kazakhstan
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Malaysia
  • Maldives
  • Mongolia
  • Myanmar (Burma)
  • Nepal
  • North Korea
  • Oman
  • Pakistan
  • Palestine
  • Philippines
  • Qatar
  • Russia
  • Saudi Arabia
  • Singapore
  • South Korea
  • Sri Lanka
  • Syria
  • Taiwan
  • Tajikistan
  • Thailand
  • Timor-Leste
  • Turkey
  • Turkmenistan
  • United Arab Emirates
  • Uzbekistan
  • Vietnam
  • Yemen

If you're living in one of the countries listed above, Xtend-Life delivers to you =)

If you're living in a country that's not listed on this list, do not fret! Xtend-Life also delivers to you - Xtend-Life delivers world-wide =)

Return to XtendHealthAsia.com Home Page from Xtend-Life Shipping and Delivery

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Where to next?

  1. First time here or buying health supplements? It can be daunting and overwhelming - I created a start here page that may help guide you for your health needs. You can also see/read what I personally take.

  2. Read all my Xtend-Life Product Reviews here

  3. Looking for a specific ingredient or list of ingredients? Visit the the Xtend-Life certified ingredients page here

  4. Read and share testimonials and experiences you had with Xtend-Life health supplements, skin care products and customer service. Or if you have questions or comments on how Xtend-Life can help you boost your health, fitness, wellness and skin, visit: Your Questions page.

  5. Follow up on updates, news and articles on the blog or visit our videos page where I create and upload relevant videos for you.

  6. Find out about Xtend-Life Loyalty Program here, to enjoy discounts and special offers.

  7. Contact us at Xtend Health Asia
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products that i personally use

Here are the Xtend Life health supplements that I personally use and reviewed that I know will improve your health results.

Total Balance Men's Premium (review here)

Omega 3 Fish Oil QH Ultra
(review here)

Kiwi Klenz
(review here)

Garcinia Cambogia + Green Coffee Bean

Lipi Rite (review here)

Natural Energy Bee Pollen (review here)

See what Nigel personally takes

ALL XTEND-LIFE PRODUCTS

Green Lipped Mussel Powder (read review)
Joints & anti inflammation


Neuro Natural Recall (read review)
Brain & memory booster

Neuro Natural Serenity (read review)
Brain & mood booster

Neuro Natural Sleep (read review)
Improves sleep quality


Neuro Natural General (read review)
Brain & memory booster

Male Rejuvenator (read review)
Aids sex & prostate health

Female Rejuvenator (read review)
Boosts female sexual health

Natural Energy with NZ Bee Pollen (read review)
Ups energy & alertness

Kiwi-Klenz (read review)
Aids nutrient absorption & digestive health

Immu-Stay (read review)
Boosts immunity defence

Lipi-Rite (read review)
Manage high cholesterol

Not Just Joints (read review)
Joints & arthritis support

Systemic Care (read review)
Diabetes health support

Bone-Support (read review)
Aids bone strength & health

Cardio-Support (read review)
Boosts heart health

Garcinia Cambogia &  Green Coffee Bean (read review)
Weight loss supplement

Zupafood Elite
(read review)
Libido, immunity & energy

Zupafood Greenz (read review)
Detox, immunity & liver

Zupafood for Skin (read review)
Glutathione, marine collagen & elastin

Prostate-Support (read review)
Prostate & sexual health, better sleep

Men's Foaming Facial Cleanser (read review)
With natural Kiwifruit & Manuka Honey

Men's Exfoliating Scrub (read review)
Removes dead skin cells & refine pores

Men's Facial Fluid (read more)
Repairs, restores & soothes

Men's Eye Serum (read review)
Energizes, hydrates & firms tired eyes

Men's Body Lotion (read review)
Moisturizes & improves skin elasticity

Men's Hydrating Mask (read review)
Invigorates & deep hydration

Men's Cleansing Mask (read review)
Purge impurities & refines skin

Women's Nourishing Hand Cream (read review)
Protects, moisturizes & soothes skin

Women's Exfoliating Scrub (read review)
Refines & renews skin

Women's Day Cream (review here)
Moisturizing & anti aging

Women's Day Cream + Natural Whitening (read review)
Whitens, reduces fine lines & reduces wrinkles

Women's Night Cream (read review)
Omega 3 & 6 anti oxidant skin renewing moisturizer

Women's Sheer Day And Night Cream (read review)
Softens, anti wrinkle & hydrates

Women's Eye Serum (read review)
Energizes, firms and hydrates tired eyes

Women's Body Lotion (read review)
Soothes, anti oxidant & hydration

Women's Hydrating Mask (read review)
Invigorates & hydrates

Women's Cleansing Mask (read review)
Renews, supports & invigorates skin

Women's Foaming Facial Cleanser (read review)
With natural Kiwifruit & Manuka Honey

Total Balance Men's Premium (read review)
Comprehensive cellular multi vitamins

Total Balance Women's Premium (read review)
Comprehensive cellular multi vitamins

Total Balance Unisex Premium (read review)
Comprehensive cellular multi vitamins

Total Balance Children's (read review)
For healthy development, immunity & learning

Multi-Xtra (read review)
48 bio available  nutrients for cellular health

Omega 3 DHA Fish Oil Premium (read review)
Helps mood, heart, cholesterol & sleep

Omega 3 DHA Fish Oil (read review)
Aids joints, heart, cholesterol & sleep

Omega 3 / QH Ultra CoQ10-Ubiquinol (read review)
Cardiovascular health, anti cholesterol & energy

Omega 3 / DHA Mini (read review)
Easier for children to swallow; aids brain, memory & learning